Prompt

You're a UX designer at a startup that is making a new mobile grocery delivery app (Instacart is a competitor).
It's the beginning stages of designing the app. You need to plan out the flow for how a user submits a delivery order, which you will then present to your team.

Task

Create a user flow for the entire process of creating and submitting a grocery delivery: selecting a nearby store, adding food products to the cart, checking out, and choosing a delivery time.

Duration: 30-45 minutes

My Process

• Assumption

• Task Flows

• User Flows

Assumptions

Who is the user?

• Someone who is busy and does not have enough time to shop for groceries in the supermarket

What is their goal?

• Successfully place a delivery order

What are the steps they need to take?

• Selecting a nearby store, adding items/ products to the cart, checking out, and entering delivery information (time and location)

Task Flows & User Flows

Task #1 Add items to the cart

• Create an account/ Continue as guest

• Enter the address/ enable location

• Choose a nearby grocery store

• Search items, Choose a category

• Add item(s) to the cart

• Select quantity

• Checkout